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Delivery Details

Please click here to download our free UK returns form.

We utilise Interlink Express and Royal Mail for all our deliveries within UK and Worldwide. UK orders will be sent by Interlink Express although Royal Mail Tracked services may be used for Northern Ireland and remote locations or islands. You will receive a tracking number via e-mail upon dispatch. All Interlink Express and Royal Mail deliveries will require a signature however with Interlink you will be texted a one hour delivery window as long as a mobile number is provided to us on your order. International customers will receive a tracking number for all orders once you receive your dispatched order confirmation email. Please contact us first if you would like us to use a particular delivery service for your order.

Delivery Times and Shipping Costs

Please note when you select your size and colour on the product page a delivery box appears stating the UK delivery time. Some items do have a delivery time of 5-9 working days and are also not available for next day delivery. For international orders you need to add 5-9 working days on to the standard international delivery times given below on these items.

UK

Orders £0 - £49.99                      -           £4.95

Orders £50 and over                    -           FREE

UK Next Day Delivery                    -           £4.95

Delivery time is estimated at 1-3 working days from date of dispatch, some Islands and Scottish Highlands may take slightly longer. Most items are dispatched within 24 hours unless stated otherwise on the product page. Please note that some items have a 5-9 working days delivery time which will be indicated on the product page before purchase.

Europe

Orders under £200         -           £8.95

Orders over £200          -           FREE

Delivery time is estimated at 4-8 working days from date of dispatch although some countries may take slightly longer.

Rest of the World

Orders under £200        -           £11.95

Orders over £200          -           FREE

Delivery time is estimated at 8-12 working days from date of dispatch although some countries may take slightly longer.

Conditions of Delivery

Please note, we are not responsible for customs charges/taxes including import tax or VAT once the goods enter your country of origin. We also reserve the right to cancel international orders should we feel that there is a risk of the order not being delivered due to war, postal strikes or in some cases, if it is not financially viable for us to delivery to your country, this may be due to the weight of the items(s).   This is usually rare, but if the event should arise, we will offer you the option to pay the additional shipping costs or refund the order.

Should there be any delay dispatching your order, for example poor weather conditions, item temporarily out of stock or any other unforeseen circumstances we will contact you within 1 working day (usually sooner) of your order being received.